Servicio de Ciberseguridad

MDR Services (Managed Detection & Response)

WHOAMI's MDR (Managed Detection & Response) services provide managed detection and response based on threat intelligence correlation, directed threat hunting, and operational response.

WHOAMI's MDR (Managed Detection & Response) services provide managed detection and response based on threat intelligence correlation, directed threat hunting, and operational response. Unlike commodity SOC services limited to 24/7 monitoring, our approach integrates threat analysis, proactive hunting, and contextualized response to reduce detection and response time to security incidents.

MDR Services

WHOAMI offers its MDR services to organizations that need advanced detection and response capabilities without building an internal SOC. Our approach combines detection technology with threat intelligence, proactive threat hunting, and operational response based on context about adversaries and techniques.

MDR Services for Companies

Our MDR services are designed for organizations that need effective detection and response to cyber threats, but don't want or can't build an internal Security Operations Center (SOC). Unlike generic monitoring services, our approach integrates threat intelligence, directed threat hunting, and contextual analysis to provide detection and response that actually reduce the impact of incidents.

MDR services enable your organization to:

  • Detect threats through event correlation with threat intelligence and contextual analysis
  • Reduce detection time through proactive threat hunting and analysis of indicators of compromise
  • Accelerate response through context about adversaries, techniques, and actionable recommendations
  • Improve security posture through continuous threat identification and improvement recommendations
  • Optimize resources through managed detection and response without need to build internal SOC

Competitive advantage: Our MDR services transform security from reactive to proactive through correlation with threat intelligence and directed threat hunting. We don't just monitor: we analyze, hunt, and respond with context about adversaries and techniques.

Objectives of MDR Services

The main objective of our MDR services is to provide managed detection and response that reduce detection and response time to security incidents through correlation with threat intelligence, proactive threat hunting, and contextualized operational response.

Specific objectives include:

  • Detect threats through event correlation with relevant threat intelligence
  • Reduce detection time through proactive threat hunting and indicator analysis
  • Accelerate response through context about adversaries, techniques, and actionable recommendations
  • Improve security posture through continuous threat identification and recommendations
  • Provide continuous visibility into organization's security status
  • Integrate detection and response with existing security processes

Benefits of MDR Services

The benefits of implementing MDR services are significant and go beyond basic monitoring:

Contextualized Detection

Correlation with threat intelligence provides context about adversaries and techniques, improving detection accuracy and reducing false positives through contextual analysis.

Proactive Threat Hunting

Directed threat hunting identifies threats that might go unnoticed in rule-based detection alone, providing proactive detection of advanced and persistent techniques.

Accelerated Response

Context about adversaries and techniques accelerates incident response, enabling faster identification of origin, method, and scope and informed remediation decisions.

Resource Optimization

MDR services provide advanced detection and response capabilities without need to build and maintain an internal SOC, optimizing security investment.

WHOAMI's Approach to MDR Services

Our MDR services differ by integrating Cyber Intelligence, Threat Hunting, and offensive analysis with detection and response. We don't offer soulless 24/7 monitoring: we provide contextualized detection, proactive hunting, and operational response based on threat intelligence.

We integrate our experience in offensive operations and threat analysis to:

  • Correlate events with threat intelligence relevant to your organization
  • Perform directed threat hunting based on techniques, tactics, and procedures (TTPs) of relevant adversaries
  • Provide context about adversaries and techniques to accelerate response
  • Validate detections through contextual analysis and correlation with real threats
  • Connect detection and response with Red Team exercises and simulations

WHOAMI Difference

While other MDR services focus on 24/7 monitoring and rule-based detection, our approach integrates correlation with threat intelligence, directed threat hunting, and contextualized operational response. We don't just detect: we analyze, hunt, and respond with context about adversaries and techniques.

Components of MDR Services

Our MDR services integrate multiple capabilities that work together:

Detection and correlation

Detection and correlation identify threats through event analysis and correlation with threat intelligence:

  • Continuous analysis of security events and logs
  • Event correlation with relevant threat intelligence
  • Detection of indicators of compromise (IOCs) and attack techniques
  • Contextual analysis of alerts to reduce false positives
  • Alert prioritization according to real threats and potential impact

Directed threat hunting

Directed threat hunting identifies threats through proactive search based on hypotheses and threat intelligence:

  • Proactive search for threats based on hypotheses and threat intelligence
  • Analysis of techniques, tactics, and procedures (TTPs) of relevant adversaries
  • Identification of suspicious activity that might go unnoticed
  • Hypothesis validation through data analysis and correlation
  • Development of new hypotheses based on findings and threat intelligence

Operational response

Operational response provides context and recommendations to accelerate incident response:

  • Incident analysis to identify origin, method, and scope
  • Context about adversaries and techniques to accelerate response
  • Actionable recommendations for containment and remediation
  • Coordination of response with technical teams when necessary
  • Remediation tracking and fix verification

Integration and visibility

Integration and visibility provide continuous visibility into security status:

  • Integration with existing security systems (SIEM, EDR, firewalls)
  • Dashboard and reports on security status and identified threats
  • Alerts and notifications according to priorities and severity
  • Metrics and KPIs on detection and response effectiveness

Deliverables (what the client receives)

To sell MDR services you need to specify what the client receives. Our service provides clear and actionable deliverables:

  • Contextualized alerts: Notifications about identified threats with context about adversaries, techniques, and potential impact
  • Monthly executive report: Summary of detected threats, responded incidents, detection and response metrics, and strategic recommendations
  • Technical report: Detailed analysis of identified threats, used techniques, technical context, and specific recommendations for security teams
  • Real-time dashboard: Access to security status, active threats, detection and response metrics
  • Actionable recommendations: Prioritized guides for detection improvement, hardening, and control prioritization based on identified threats
  • Review session: Periodic meeting to review results, adjust strategy, and align actions with security objectives

Result: These deliverables transform MDR services from basic monitoring to contextualized detection and response, providing defensible evidence for executives and clear actions for technical teams.

MDR Services Process

Our MDR services are structured in phases that ensure effective and sustainable implementation:

Phase 1: Context and Requirements Analysis

In this initial phase, we identify the specific context of your organization to focus detection and response:

  • Analysis of your infrastructure, critical systems, and sensitive assets
  • Identification of relevant threats through threat intelligence
  • Review of existing detection and response capabilities
  • Definition of detection and response requirements according to strategic objectives
  • Establishment of priorities and alert criteria

Phase 1 Result: A personalized detection and response plan that defines which threats are relevant, how they will be detected and responded to, and how it will integrate with existing security processes.

Phase 2: Implementation and Configuration

During this phase, we implement and configure detection and response capabilities:

  • Integration with existing security systems (SIEM, EDR, firewalls)
  • Configuration of detection rules based on threat intelligence
  • Establishment of directed threat hunting processes
  • Configuration of alerts and notifications according to priorities
  • Development of response playbooks for common scenarios
  • Team training in use of tools and processes

Phase 3: Operation and Monitoring

In this phase, we operate and monitor detection and response capabilities continuously:

  • Continuous monitoring of security events and logs
  • Event correlation with relevant threat intelligence
  • Directed threat hunting based on hypotheses and threat intelligence
  • Analysis and validation of alerts through context and correlation
  • Incident response with context about adversaries and techniques
  • Metrics tracking and detection and response effectiveness

Phase 4: Optimization and Evolution

Continuous optimization ensures detection and response remain effective:

  • Analysis of metrics and detection and response effectiveness
  • Identification of improvement and optimization areas
  • Adjustment of rules and processes according to emerging threats
  • Update of threat hunting hypotheses according to findings
  • Development of new capabilities according to threat evolution

Important: MDR services require continuous monitoring and evolution according to emerging threats. It's not a one-time project: it requires continuous operation, adjustment, and evolution to remain effective against evolving threats.

MDR Services vs Internal SOC

The decision between building an internal SOC or contracting MDR services depends on several factors. MDR services offer specific advantages:

Advantages of MDR Services

  • Access to experience and advanced capabilities without initial investment
  • Correlation with threat intelligence and directed threat hunting
  • Scalability according to needs without long-term commitment
  • Integration with specialized services (Cyber Intelligence, Red Team)
  • Resource optimization without need to build and maintain SOC

When to Consider Internal SOC

  • Very large organizations with specific requirements and resources
  • Need for total control over data and processes
  • Regulatory requirements that mandate internal SOC
  • Budget and resources to build and maintain SOC long-term

Integration with Other Services

Our MDR services integrate naturally with other WHOAMI services:

  • Cyber Intelligence: Threat intelligence provides context for event correlation and directed threat hunting
  • Threat Hunting: Directed threat hunting complements rule-based detection through proactive search
  • Incident Response: Operational response integrates with incident response processes to accelerate containment and remediation
  • Red Team: Red Team exercises validate detection and response effectiveness through attack simulations
Preguntas Frecuentes

Preguntas frecuentes

Preguntas frecuentes

What are MDR Services? +

MDR (Managed Detection & Response) services provide managed detection and response to cyber threats through correlation with threat intelligence, directed threat hunting, and contextualized operational response. Unlike commodity SOC services, our approach integrates threat analysis and proactive hunting.

How do MDR Services differ from an internal SOC? +

While an internal SOC requires building and maintaining infrastructure and internal teams, MDR services provide advanced detection and response capabilities through a managed model. Our approach integrates correlation with threat intelligence and directed threat hunting, providing capabilities that would be costly to build internally.

Do MDR Services replace an internal SOC? +

Not necessarily. MDR services can complement or replace an internal SOC according to needs and resources. For mid-sized companies and SMEs, MDR services provide advanced capabilities without need to build an internal SOC. For very large organizations, they can complement internal capabilities.

What types of threats do MDR Services detect? +

MDR services detect multiple types of threats through correlation with threat intelligence and directed threat hunting: advanced malware, social engineering attacks, persistent adversary (APT) activity, data exfiltration, internal malicious activity, and other threats relevant to your organization.

How are MDR Services integrated with existing systems? +

MDR services integrate with existing security systems (SIEM, EDR, firewalls, etc.) through APIs, native integrations, and connectors. We work with you to integrate detection and response with your current infrastructure without requiring significant changes.

What level of response do MDR Services provide? +

MDR services provide operational response that includes incident analysis, context about adversaries and techniques, actionable recommendations for containment and remediation, and coordination with technical teams when necessary. Response level adapts according to needs and service agreements.

How frequently are detection capabilities updated? +

Detection capabilities are updated continuously according to threat evolution, new attack techniques, and relevant threat intelligence. We provide continuous updates of detection rules, threat hunting hypotheses, and context about emerging threats.

Do You Need MDR Services?

If your organization needs advanced detection and response capabilities for cyber threats, but doesn't want or can't build an internal SOC, contact our team to evaluate if MDR services are right for you.

Our MDR services integrate correlation with threat intelligence, directed threat hunting, and contextualized operational response to provide detection and response that actually reduce the impact of incidents, not just monitor events.

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